Best Practice

Author: Directors of Tea Leaves  Date Posted:1 May 2019 

Doing better!

Building best practices in all aspects of the business.

 

Retail  

A must-visit shop since 1994, for all things tea related.

Known locally as “The crazy teapot shop” in Sassafras, offering a quirky, unique and outstanding retail experience

  • friendly, expert service, eager to build your tea knowledge
  • achieved "Certificate of Excellence” by “Trip advisor”
  • achieved "Top 100 Bucket List" must visit businesss in Victoria

 

Online  

A must-visit website since 2004, for all things tea related when you cannot visit Sassafras.

“The amazing online tea shop” offering

  • safe, attractive and responsive online technology
  • prompt and seamless attention to sales orders
  • best range of specialty tea products and accessories to truly meet every need and satisfy every taste
  • affordable prices
  • fast delivery service to every Australian State

 

Wholesale  

A must-contact wholesale, manufacturing and importing business when searching for your new tea suppliers.

We are “The wholesalers who understand retail” because that's what we do.

Offering

  • advice on the latest in tea trends
  • responsive online technology
  • the best tea range of teas in town at competitive prices
  • the same prompt and seamless attention to sales orders that online customers receive.

 

Australian Family Business 

Second generation leadership, working together, with employees, consultants and advisors.

  • to extend the personal touch in service
  • to carry the family dynamic to the market
  • to create good governance in a diversified company
  • To offer a vast range of high-grade specialty teas, tea wares and tea knowledge; both in-store, online and wholesale
  • To build our corporate brand and be a significant contributor to the "Melbourne Tea" community  
  • To promote the "Crazy Teapot Shop", in Sassafras, as a tourism icon in the "Yarra Ranges" community

 

Community  

Tea Leaves has been part of the Sassafras community for 25 years, involved in

  • local tourism
  • township development
  • supporting CFA volunteers
  • Olinda Football Club

 

 


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